Frequently Asked Questions
Everything you need to know about furnishing your home with Fuze.
What is the typical delivery timeframe for furniture orders?
Most in-stock furniture items are delivered within 7-14 business days. Custom or made-to-order pieces may take between 6-10 weeks depending on the craftsmanship required.
Do you offer White Glove Delivery and assembly?
Yes, we offer a White Glove Delivery service for an additional fee, which includes bringing the item into your room of choice, full assembly, and removal of all packaging materials.
What is your return policy for home decor and furniture?
We offer a 30-day return policy for most items in their original condition. Please note that custom-made furniture and final sale items are not eligible for return.
Are your wood products made from sustainable materials?
At Fuze Home and Furniture, we prioritize sustainability. The majority of our wooden collections are crafted from FSC-certified timber and reclaimed wood sources.
Do you provide fabric swatches before I make a purchase?
Absolutely. You can request up to five complimentary fabric or leather swatches via our website to ensure the color and texture perfectly match your home's aesthetic.
What kind of warranty do you offer on large furniture pieces?
We provide a standard 1-year limited warranty on all furniture covering manufacturing defects. Extended protection plans for accidental stains and damage are also available at checkout.